Premium Service Advisor – Luxury Auto Experience

Fletcher Jones Automotive Group; United States; On-site; USD 123,000 - 190,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid sick time

Paid vacation

401(k)

401(k) matching

Flexible spending account

Professional development assistance

Life insurance

Employee assistance plan

Disability insurance

Job summary

Audi Beverly Hills is seeking an experienced Service Advisor to deliver an exceptional guest experience by greeting customers, listening to their needs, and coordinating with technicians to ensure accurate service recommendations.

The role emphasizes proactive communication, accurate repair orders, and ongoing updates to customers throughout the service process. Compensation includes commissions and benefits within a dealership setting.

Qualifications

• Valid driver's license and clean driving record.
• Previous experience as a Service Advisor preferred.
• Total compensation includes hourly pay, commissions, overtime, and benefits.

Responsibilities

• Meet with customers and determine their repair/service needs.
• Prepare accurate repair orders with time, cost, and labor estimates; verify warranties.
• Monitor vehicle progress and provide frequent updates to customers.
• Promote labor, parts, and accessories and obtain approval for work.

Skills

Valid driver’s license

Clean driving record

Service advisory experience

Job description

Audi Beverly Hills is seeking an experienced Service Advisor to deliver an exceptional guest experience by greeting customers, listening to their needs, and coordinating with technicians to ensure accurate service recommendations.

The role emphasizes proactive communication, accurate repair orders, and ongoing updates to customers throughout the service process. Compensation includes commissions and benefits within a dealership setting.