Luxury Auto Service Advisor - White-Glove, SF

Royal Auto Group Of San Francisco; San Francisco (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k)

Elite training/certification programs

Job summary

Audi of San Francisco, part of the Royal Auto Group, seeks a Service Advisor to manage the full service lifecycle for high-performance vehicles. You will greet guests, review diagnostics, and coordinate with technicians to ensure transparent, precise repairs.

Join a premium, tech-forward team with elite training and attractive benefits, including medical, dental, vision, and 401(k). This role rewards performance and guest-centric service in a luxury SF setting.

Qualifications

• 2+ years automotive service experience in Luxury or German brands.
• Valid driver’s license required.
• Premium, high-level client communication skills preferred.

Responsibilities

• Greet guests with a sophisticated, white-glove approach and perform detailed vehicle walk-arounds.
• Explain vehicle health and maintenance needs using diagnostic data for clear guest guidance.
• Coordinate with factory-trained technicians to ensure repairs are accurate and on time.
• Provide real-time updates and service progress videos through digital platforms for a tech-savvy clientele.
• Uphold ownership mindset: See it, Own it, Solve it.

Skills

Sophisticated communicator

Integrity-first

Action-oriented

Education

2+ years automotive service experience (Luxury/German brand)

Job description

Audi of San Francisco, part of the Royal Auto Group, seeks a Service Advisor to manage the full service lifecycle for high-performance vehicles. You will greet guests, review diagnostics, and coordinate with technicians to ensure transparent, precise repairs.

Join a premium, tech-forward team with elite training and attractive benefits, including medical, dental, vision, and 401(k). This role rewards performance and guest-centric service in a luxury SF setting.