Premium Retail Shift Supervisor—Sales, Training & Ops

Lindt & Sprüngli (Canada), Inc; Central Valley (NY); Presencial; USD 23 000 - 25 000; Tempo integral

Resumo da oferta

Lindt USA is seeking a Shift Supervisor for our chocolate shops across the U.S. You will lead a front-line team to deliver a premium customer experience, meet sales goals, and uphold Lindt standards in daily operations.

The role requires a proven sales background, ability to train staff, manage stock, cash handling, and adherence to quality policies. Availability to work nights, weekends, and holidays is required; compensation ranges from $17 to $18 per hour.

Qualificações

• Proven sales background.
• Ability to take direction and effectively delegate and execute through others.
• Basic math and/or accounting skills.

Responsabilidades

• Models understanding and commitment to the store’s sales mission and effectively communicates the mission to staff in actionable terms.
• Assists with development of each team member’s individual commitment to the achievement of store’s sales results.
• Models and effectively supervises staff to insure sales goals (including key performance indicators, ADS, UPT, conversion and other company sales standards) and external sales opportunities are achieved.
• Models Lindt standards through everyday activities (4 Moments of Influence, dress code, up-selling, commitment, passion, sales focus, drive).
• Monitors and escalates stock levels to Store Management in a timely manner to avoid out of stocks/overstocks/dated product.

Conhecimentos

Proven sales background

Ability to take direction

Basic math and/or accounting

Formação académica

High School Graduate or equivalent

Descrição da oferta de emprego

Lindt USA is seeking a Shift Supervisor for our chocolate shops across the U.S. You will lead a front-line team to deliver a premium customer experience, meet sales goals, and uphold Lindt standards in daily operations.

The role requires a proven sales background, ability to train staff, manage stock, cash handling, and adherence to quality policies. Availability to work nights, weekends, and holidays is required; compensation ranges from $17 to $18 per hour.