Premium In-Store Experience Advisor

On-Ag-5; Newport Beach (CA); On-site; USD 30,000 - 32,000; Full time

Job summary

On in Newport Beach, CA seeks a Store Advisor to be the brand ambassador and create premium, individualized in-store experiences for our fans.

You will master Cloud CX and the 5 Steps of Service to drive loyalty, assist guests with education, and keep visuals and inventory up to On's standards.

Ideal candidates have 1+ years in retail or customer-facing roles, reliability, strong communication, and flexibility for night shifts, weekends and some holidays.

Qualifications

• 1+ years in retail, hospitality, or customer-facing roles.
• Growth mindset and willingness to learn new products/processes.
• Reliable with adherence to standard operating procedures.
• Strong communication and team-oriented mindset.
• Detail-oriented with high presentation standards.

Responsibilities

• Deliver a premium, individualized fan experience by applying Cloud CX philosophy and the 5 Steps of Service.
• Assist guest interactions with elevated try-on rituals and personalized product education.
• Perform daily tasks with attention to premium visuals and accurate inventory management.
• Support market position through community engagement and clear shift communication.

Skills

Customer service

Retail experience

Communication skills

Team player

Detail-oriented

Night shifts availability

Job description

On in Newport Beach, CA seeks a Store Advisor to be the brand ambassador and create premium, individualized in-store experiences for our fans.

You will master Cloud CX and the 5 Steps of Service to drive loyalty, assist guests with education, and keep visuals and inventory up to On's standards.

Ideal candidates have 1+ years in retail or customer-facing roles, reliability, strong communication, and flexibility for night shifts, weekends and some holidays.