Seasonal Customer Experience Advisor

ON.com LLC; Valley, Northern (AL, KY); Hybrid; USD 26,000 - 28,000; Full time

Benefits offered by this job

Quarterly bonus

Self-care program

Job summary

ON.com LLC is seeking a Store Advisor to be the brand ambassador and primary creator of our premium, individualized fan experience in-store. You will master Cloud CX Premium service and the five Steps of Service to welcome guests and drive loyalty.

You will support guest interactions with product education, handle daily operations and inventory, and contribute to a collaborative team. The role requires 1+ years in retail or customer-facing environments, strong communication, reliability, and

Qualifications

• 1+ years in retail, hospitality, or customer-facing environments.
• Strong communication and teamwork.
• Reliable, coachable, with attention to detail.

Responsibilities

• Deliver a premium, individualized fan experience by mastering Cloud CX and the five Steps of Service.
• Educate guests on products through elevated try-on rituals and personalized guidance.
• Maintain premium visual standards and accurate inventory for On's global positioning.
• Support community engagement and collaborate with the team to start and finish every shift.

Skills

Retail experience

Customer service

Communication skills

Teamwork

Job description

ON.com LLC is seeking a Store Advisor to be the brand ambassador and primary creator of our premium, individualized fan experience in-store. You will master Cloud CX Premium service and the five Steps of Service to welcome guests and drive loyalty.

You will support guest interactions with product education, handle daily operations and inventory, and contribute to a collaborative team. The role requires 1+ years in retail or customer-facing environments, strong communication, reliability, and