Premium In-Room Dining & Minibar Attendant

Fairmont; Austin (TX); Vor Ort; USD 32.000 - 52.000; Vollzeit

Benefits dieser Stelle

Paid time off

Medical, Dental and Vision Insurance,

401K

Complimentary shift meal

Employee benefit card offeringdiscount

Learning programs through our Academie

Educational Assistance for further dev

Opportunity to develop your talent and

Grow within your property and across

Corporate Social Responsibility – CSR

Zusammenfassung

Fairmont Austin, Austin's luxury property, is seeking a hospitality professional to join our In Room Dining team. Reporting to the In Room Dining Manager, you will deliver professional service, manage guest requests, and ensure accurate billing.

The role emphasizes guest satisfaction, teamwork, and adherence to safety standards while offering benefits and growth opportunities across our global Accor network. Experience in guest services or POS is a plus; thrive in a fast-paced environment.

Qualifikationen

• Previous service experience an asset.
• Previous Point of Sale System experience an asset.
• Excellent communication and organizational skills.
• Strong interpersonal and problem solving abilities.
• Highly responsible & reliable.
• Ability to work well under pressure in a fast paced environment.
• Ability to work cohesively with fellow Colleagues without constant supervision.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.

Aufgaben

• Consistently offer professional, friendly and engaging service.
• Collect in-house guest and arrival lists for the day.
• Record any mini-bar items used to ensure accuracy in billing.
• Ensure in room service-ware items are clean and as per standards.
• Restock all mini-bar items in fridge prior to guests’ arrival and during their stay.
• Follow outlet policies, procedures and service standards.
• Follow all safety and sanitation policies when handling food and beverage.
• Other duties as assigned.

Kenntnisse

Excellent communication

Interpersonal skills

Problem solving

Guest service

Reliability

Under pressure

Jobbeschreibung

Fairmont Austin, Austin's luxury property, is seeking a hospitality professional to join our In Room Dining team. Reporting to the In Room Dining Manager, you will deliver professional service, manage guest requests, and ensure accurate billing.

The role emphasizes guest satisfaction, teamwork, and adherence to safety standards while offering benefits and growth opportunities across our global Accor network. Experience in guest services or POS is a plus; thrive in a fast-paced environment.