Luxury In-Room Dining Specialist

Proper Hospitality; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Austin Proper Hotel and Residences in Downtown Austin seeks an In-Room Dining Server to deliver food and beverages to guests' rooms, take orders, and maintain presentation standards.

You will work with kitchen, housekeeping, and management, ensure accuracy, allergies noted, and upsell beverages and desserts.

A high school diploma is required; prior room service experience is preferred; hospitality emphasis on privacy and guest satisfaction.

Qualifications

• High school diploma or equivalent required.
• Experience in food and beverage service preferred.
• Knowledge of food safety practices beneficial.
• Ability to use room service systems or POS is helpful.

Responsibilities

• Take orders by phone, tablet, or in person for in-room dining.
• Describe menu items and allergens to guests.
• Deliver orders to guest rooms promptly with proper presentation.
• Coordinate with kitchen, housekeeping, and front desk.
• Handle guest requests and complaints professionally.
• Restock mini bar items according to standards.

Skills

Guest service excellence

Clear communication

Interpersonal skills

Upselling

Attention to detail

Cash handling basics

Education

High school diploma or equivalent

Job description

Austin Proper Hotel and Residences in Downtown Austin seeks an In-Room Dining Server to deliver food and beverages to guests' rooms, take orders, and maintain presentation standards.

You will work with kitchen, housekeeping, and management, ensure accuracy, allergies noted, and upsell beverages and desserts.

A high school diploma is required; prior room service experience is preferred; hospitality emphasis on privacy and guest satisfaction.