Premium Guest Experience Concierge

The Compton; Bentonville (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee assistance program

Employee discount

Health insurance

Paid time off

Referral program

Vision insurance

Job summary

The Compton in Bentonville welcomes guests with warmth and genuine hospitality, serving as the first friendly face and trusted guide for a memorable stay. You will greet guests by name, assist with check-in and check-out, and tailor service to individual preferences based on guest history.

A natural storyteller, you’ll share local stories while delivering seamless hospitality experiences. As a Guest Experience Agent, you’ll help guests feel known from the first moment, anticipate needs, and

Qualifications

• Hospitality mindset and warmth as core of the role.
• Strong customer service skills with professional presence.
• Natural storyteller with ability to share building/history with guests.
• Ability to multitask and work with a team in a fast-paced environment.

Responsibilities

• Greet guests by name at the door and assist with check-in/out.
• Guide guests through logistics with the ease of a host.
• Anticipate guest needs based on preferences and history.
• Share building and local area stories in a natural voice.
• Process payments and issue keys with accuracy.

Skills

Hospitality

Customer service

Storytelling

Multitasking

Teamwork

Education

High school diploma or equivalent

Job description

The Compton in Bentonville welcomes guests with warmth and genuine hospitality, serving as the first friendly face and trusted guide for a memorable stay. You will greet guests by name, assist with check-in and check-out, and tailor service to individual preferences based on guest history.

A natural storyteller, you’ll share local stories while delivering seamless hospitality experiences. As a Guest Experience Agent, you’ll help guests feel known from the first moment, anticipate needs, and