Front Desk Concierge for Guest Experience

Coury Hospitality; Bentonville, Northern (AR, KY); Hybrid; USD 30,000 - 42,000; Full time

Job summary

AC Hotel Bentonville, located at 1201 SE 8th St., Bentonville, Arkansas, United States of America, invites applications for a Front Desk Guest Services Agent. The role focuses on warmly welcoming guests, recording arrivals and departures, and promoting hotel amenities to ensure a memorable stay.

Responsibilities include accurate check-in and check-out, assisting guests with needs, knowing hotel services and local attractions, handling payments with precision, and collaborating with front office

Qualifications

• Ability to clearly communicate in English with guests and staff.
• Strong customer-relations skills with a guest-first attitude.
• Experience in fast-paced hospitality environments preferred.
• Ability to handle payments and maintain accuracy with transactions.

Responsibilities

• Greet guests and manage check-in/check-out.
• Promote hotel services and local attractions.
• Maintain knowledge of rates, promotions, and amenities.
• Ensure security and confidentiality of guest information.
• Support other front office and admin staff.

Skills

English communication

Customer service

Guest relations

Cash handling

Multi-tasking

Job description

AC Hotel Bentonville, located at 1201 SE 8th St., Bentonville, Arkansas, United States of America, invites applications for a Front Desk Guest Services Agent. The role focuses on warmly welcoming guests, recording arrivals and departures, and promoting hotel amenities to ensure a memorable stay.

Responsibilities include accurate check-in and check-out, assisting guests with needs, knowing hotel services and local attractions, handling payments with precision, and collaborating with front office