Premium Guest Experience Associate - Aviation

BLADE; New York (NY); On-site; USD 34,440 - 48,216; Part time

Job summary

A global air mobility platform is seeking a part-time Flier Experience Associate to provide exceptional service to guests at Westchester County Airport. This dynamic role involves managing guest interactions and coordinating transportation while ensuring meticulous attention to detail. Ideal candidates will have customer service experience, great communication skills, and the ability to work in a fast-paced, outdoor environment. Flexibility in scheduling is essential for this temporary position, with a pay rate of $25-$35 per hour.

Qualifications

• Two years of experience in a customer service role.
• Must be over 18 years old.
• Ability to work a flexible schedule.
• Great communication skills with attention to detail.
• Ability to lift up to 50lbs.

Responsibilities

• Act as an ambassador of the brand to provide guest information.
• Ensure efficient and timely check-in processes.
• Manage inventory for the heliport for each flight.
• Record guest preferences on passenger profiles.
• Direct guests to their aircraft or transportation.
• Briefly inspect ground vehicles and aircraft.

Skills

Communication skills

Customer service experience

Ability to perform under pressure

Attention to detail

Job description

A global air mobility platform is seeking a part-time Flier Experience Associate to provide exceptional service to guests at Westchester County Airport. This dynamic role involves managing guest interactions and coordinating transportation while ensuring meticulous attention to detail. Ideal candidates will have customer service experience, great communication skills, and the ability to work in a fast-paced, outdoor environment. Flexibility in scheduling is essential for this temporary position, with a pay rate of $25-$35 per hour.