Premium Front Desk & Guest Experience Associate

SmartRecruiters, Inc.; Newton (MA); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Competitive salary and benefits

Complimentary club membership

Pay transparency: $15.00 per hour

Job summary

Equinox is seeking energetic, creative, and enthusiastic Front Desk Associates to join our team. This is a great position for candidates looking to make a significant impact in a growing and dynamic organization.

Responsibilities include greeting members, answering phones, addressing questions, updating accounts, maintaining a clean work area, supporting other departments, and guiding tours. The role requires at least 1 year in customer service, a high school diploma or GED, and excellent

Qualifications

• Minimum of 1 year in customer service or related experience.
• High school diploma/GED required or equivalent work experience.
• Reliable, professional, computer literate, energetic, and friendly.
• Preferably interested in health, fitness, and/or sports.
• Must be friendly, vibrant, and outgoing.
• Must be able to effectively communicate in person, via email, and via phone.

Responsibilities

• Professionally greet members and guests
• Answer phones professionally
• Respond to member questions, concerns and discrepancies
• Update members’ accounts if needed
• Maintain an orderly and clean work area
• Ability to work opening/closing/mid-day shifts
• Ability to tour members
• Provide the highest level of customer service to members, prospective members, and guests
• Aid other departments with other related tasks

Skills

Customer service

Communication

Computer literate

Friendly

Education

High school diploma

Job description

Equinox is seeking energetic, creative, and enthusiastic Front Desk Associates to join our team. This is a great position for candidates looking to make a significant impact in a growing and dynamic organization.

Responsibilities include greeting members, answering phones, addressing questions, updating accounts, maintaining a clean work area, supporting other departments, and guiding tours. The role requires at least 1 year in customer service, a high school diploma or GED, and excellent