Premium Front Desk Associate — Guest Experience & Membership

SmartRecruiters, Inc.; Seattle (WA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Competitive pay & benefits

Complimentary Club membership

Perks: Personal Training, Spa, Shop

Job summary

Equinox is seeking a Front Desk Associate to join our Seattle club. You will professionally greet members and guests, answer phones, and respond to questions while maintaining an inviting, organized reception area.

You will update member accounts, support other departments, and provide the highest level of customer service to members and guests. This role requires reliability, energy, friendliness, and clear communication in person, by email, and by phone.

Qualifications

• At least 1 year in customer service or related work.
• High school diploma or GED or equivalent experience.
• Reliable, professional, computer literate, energetic, and friendly.
• Preferably interested in health, fitness or sports.
• Friendly, vibrant, outgoing; strong in-person, email, and phone communication.

Responsibilities

• Greet members and guests professionally.
• Answer phones professionally.
• Respond to member questions, concerns and discrepancies.
• Update members' accounts as needed.
• Maintain an orderly and clean work area.
• Work opening/closing/mid-day shifts.

Skills

Customer service

Communication

Computer literacy

Professionalism

Energetic

Friendly

Health/fitness interest

Education

High school diploma / GED

Job description

Equinox is seeking a Front Desk Associate to join our Seattle club. You will professionally greet members and guests, answer phones, and respond to questions while maintaining an inviting, organized reception area.

You will update member accounts, support other departments, and provide the highest level of customer service to members and guests. This role requires reliability, energy, friendliness, and clear communication in person, by email, and by phone.