Front Desk Associate — Elevate Member Experience

SmartRecruiters, Inc.; Los Angeles (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive salary and benefits

Complimentary Club membership

Perks: Personal Training, Pilates, Spa

Job summary

Equinox is seeking energetic, creative, and enthusiastic Front Desk Associates to join the Equinox team. This is a great position for candidates looking to make a significant impact in a growing and dynamic organization We are looking for individuals who can professionally greet members, answer phones, respond to questions, update accounts, and maintain a clean, welcoming space.

Flexibility to work opening/closing/mid-day shifts and the ability to tour members are essential to success in this

Qualifications

• Minimum of 1 year in customer service or related experience
• High school diploma/GED required or equivalent work experience
• Reliable, professional, computer literate, energetic, and friendly
• Preferably interested in health, fitness, and/or sports
• Must be friendly, vibrant, and outgoing
• Must be able to effectively communicate in person, via email, and via phone

Responsibilities

• Professionally greet members and guests
• Answer phones professionally
• Respond to member questions, concerns and discrepancies
• Update members’ accounts if needed
• Maintain an orderly and clean work area
• Ability to work opening/closing/mid-day shifts
• Ability to tour members
• Provide the highest level of customer service to members, prospective members, and guests
• Aid other departments with other related tasks

Education

High school diploma

Job description

Equinox is seeking energetic, creative, and enthusiastic Front Desk Associates to join the Equinox team. This is a great position for candidates looking to make a significant impact in a growing and dynamic organization We are looking for individuals who can professionally greet members, answer phones, respond to questions, update accounts, and maintain a clean, welcoming space.

Flexibility to work opening/closing/mid-day shifts and the ability to tour members are essential to success in this