Premium Customer Experience Specialist - On-Site Deliveries

Avis Budget Group; Kenner (LA); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Bi-weekly wage

On-the-job training

Paid time off

Health insurance

Retirement benefits

Employee discounts

Job summary

Avis Budget Group is seeking an Avis First Customer Experience Specialist in Kenner, LA, to deliver premium, personalized service from vehicle delivery to pickup.

You will communicate clearly, coordinate logistics, and greet customers with warmth. The role requires at least 1 year in customer service, a valid driver's license, and the ability to work on-site, including evenings, weekends, and holidays.

Qualifications

• Minimum 1 year experience in a customer service role.
• Professional, friendly demeanor with a focus on customer satisfaction.
• Strong verbal and written communication skills.
• Technologically proficient and comfortable using mobile devices.
• Must be 18+ and legally authorized to work in the United States.

Responsibilities

• Deliver a best-in-class experience for customers with a welcoming, professional interaction.
• Provide premium service by delivering vehicles directly to customers.
• Coordinate timely vehicle delivery and collection with team members and management.
• Communicate with premium customers via phone, text, email and app to confirm logistics and locations.
• Greet customers upon arrival, assist with luggage, and provide a vehicle overview.

Skills

Customer service

Communication

Driver’s license

Multitasking

Teamwork

Job description

Avis Budget Group is seeking an Avis First Customer Experience Specialist in Kenner, LA, to deliver premium, personalized service from vehicle delivery to pickup.

You will communicate clearly, coordinate logistics, and greet customers with warmth. The role requires at least 1 year in customer service, a valid driver's license, and the ability to work on-site, including evenings, weekends, and holidays.