Premium Client Advisor & Sales Associate

Serenity Healthcare; Richardson (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

90% employer-paid medical, dental, and

vision coverage

401(k) retirement plan

Growth and promotion potential

Job summary

Serenity Healthcare in Richardson, TX is hiring a Member Sales Associate for a full-time onsite role. You will be the trusted guide for clients, explaining options, answering questions, and driving the next steps with a consultative approach.

You’ll be measured on hitting individual KPIs while delivering high-quality customer experiences in a premium service environment. The role offers competitive pay, strong benefits, and growth opportunities within Serenity's client-facing team.

Qualifications

• 2+ years of full-time, customer-facing experience.
• Track record of hitting goals and KPIs.
• Ability to build trust quickly with clients.
• Strong listening and communication skills.
• Ability to manage high-volume client interactions.
• Leadership potential and willingness to grow into a team lead role.

Responsibilities

• Guide clients through options with clarity and a consultative approach.
• Document client information accurately and thoroughly.
• Work toward individual KPIs and support team performance goals.
• Handle objections calmly and redirect to solutions while keeping momentum.
• Coordinate handoffs between internal teams for a seamless client experience.
• Follow up with clients to maintain momentum and prevent gaps.

Skills

Customer-facing experience

KPI achievement

Active listening

Handling rejection

Communication skills

Leadership potential

High-volume interactions

Hospitality/retail background

Job description

Serenity Healthcare in Richardson, TX is hiring a Member Sales Associate for a full-time onsite role. You will be the trusted guide for clients, explaining options, answering questions, and driving the next steps with a consultative approach.

You’ll be measured on hitting individual KPIs while delivering high-quality customer experiences in a premium service environment. The role offers competitive pay, strong benefits, and growth opportunities within Serenity's client-facing team.