Premium Car Delivery & Guest Experience Specialist

Avis Budget Group; Philadelphia (Philadelphia County); On-site; USD 19,604 - 27,922; Full time

Benefits offered by this job

Paid time off

Medical and Dental Insurance

Retirement benefits (401k)

Employee discounts on car rentals

Job summary

Avis Budget Group in Philadelphia is seeking a dedicated Avis First Customer Experience Specialist. In this role, you will deliver a premium customer experience through personalized services, ensuring every detail is flawless and every interaction warm.

The ideal candidate has at least one year of customer service experience, a valid driver's license, and the ability to work outdoors in varying weather conditions. Comprehensive training and a range of benefits, including medical and retirement plans, are offered.

Qualifications

• Minimum 1 year experience in a customer service role, preferably in hospitality or car rental.
• Valid Driver’s License.
• Ability to lift up to 50 pounds and work outdoors in all weather conditions.

Responsibilities

• Deliver a best-in-class experience for customers, ensuring a welcoming and professional interaction.
• Provide a premium customer experience by delivering vehicles directly to customers.
• Communicate proactively with premium-level customers to confirm logistics and special requests.

Skills

Customer service experience

Strong verbal communication

Multitasking

Professional demeanor

Job description

Avis Budget Group in Philadelphia is seeking a dedicated Avis First Customer Experience Specialist. In this role, you will deliver a premium customer experience through personalized services, ensuring every detail is flawless and every interaction warm.

The ideal candidate has at least one year of customer service experience, a valid driver's license, and the ability to work outdoors in varying weather conditions. Comprehensive training and a range of benefits, including medical and retirement plans, are offered.