Premium Automotive Service Advisor | Elevate Experience

Group 1 Automotive, Inc.; Houston (TX); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health, Dental, Vision, Life, and Disability insurance

401(k) plan with company match

Paid Time-Off

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Job training and advancement opportunities

Job summary

Group 1 Automotive in Houston is seeking an Automotive Service Advisor. This role focuses on scheduling appointments, document concerns, and delivering exceptional customer service in a fast-paced environment.

With 2+ years of experience, you’ll manage service appointments, create detailed repair orders, and build long-term customer relationships. In addition to competitive pay, benefits include health insurance, a 401(k) plan, and training opportunities.

Qualifications

• 2+ years of Service Advisor experience with ability to be productive immediately.
• Strong understanding of dealership processes and service workflow.
• Confident presenting maintenance and repair recommendations.

Responsibilities

• Schedule and manage service appointments for customer experience.
• Create detailed repair orders with cost and time estimates.
• Deliver vehicles upon completion, ensuring customer satisfaction.

Skills

Service Advisor experience

Communication skills

Organizational skills

Customer relationship management

Job description

Group 1 Automotive in Houston is seeking an Automotive Service Advisor. This role focuses on scheduling appointments, document concerns, and delivering exceptional customer service in a fast-paced environment.

With 2+ years of experience, you’ll manage service appointments, create detailed repair orders, and build long-term customer relationships. In addition to competitive pay, benefits include health insurance, a 401(k) plan, and training opportunities.