Automotive Service Advisor — Elevate Customer Experience

Group 1 Automotive; Houston (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health, Dental, Vision, Life, and Disability insurance

401(k) plan with company match

Paid Time-Off

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Structured, paid training opportunities

Job summary

Group 1 Automotive is expanding and looking for an Automotive Service Advisor in Houston, Texas. The ideal candidate will excel in customer service, thrive in a fast-paced environment, and possess solid organizational skills. Responsibilities include managing service appointments, creating detailed repair orders, and maintaining customer relationships. Benefits include health insurance, a 401(k) plan, and opportunities for advancement. Join a team that values quality service and customer experience.

Qualifications

• Proven ability to thrive in a fast-paced service drive.
• Confident presenting maintenance and repair recommendations to clients.
• Valid driver’s license with a clean driving record.

Responsibilities

• Schedule and manage service appointments.
• Greet customers and document service needs.
• Recommend maintenance and additional services.

Skills

Customer-facing sales experience

Strong dealership process understanding

Effective communication skills

Organization

Job description

Group 1 Automotive is expanding and looking for an Automotive Service Advisor in Houston, Texas. The ideal candidate will excel in customer service, thrive in a fast-paced environment, and possess solid organizational skills. Responsibilities include managing service appointments, creating detailed repair orders, and maintaining customer relationships. Benefits include health insurance, a 401(k) plan, and opportunities for advancement. Join a team that values quality service and customer experience.