Automotive Service Advisor - Fast-Paced Path to Leadership

Group 1 Automotive, Inc.; Houston (TX); On-site; USD 33,000 - 52,000; Full time

Benefits offered by this job

Bonuses

Great environment

Career path

Training

Job summary

Group 1 Automotive is seeking a high-performing Automotive Service Advisor in Houston, TX to deliver an exceptional customer experience, quote repairs, and schedule service efficiently.

You will advise customers on vehicle care per manufacturers’ specifications, generate accurate repair estimates, and coordinate with technicians to meet completion times. CDK and XTime experience is a plus, with opportunities for career growth.

Qualifications

• Minimum 1 year of Automotive Service Advisor experience is required.
• Familiar with CSI scores and customer surveys is preferred.
• Must have a valid driver license and a good driving record.

Responsibilities

• Greet customers and obtain pertinent vehicle information.
• Advise customers on vehicle care and manufacturer specifications.
• Generate and provide complete repair estimates to customers.
• Establish completion times and communicate with customers and technicians.
• Maintain service appointments and follow up to drive CSI.

Tools

CDK experience

XTime experience

Job description

Group 1 Automotive is seeking a high-performing Automotive Service Advisor in Houston, TX to deliver an exceptional customer experience, quote repairs, and schedule service efficiently.

You will advise customers on vehicle care per manufacturers’ specifications, generate accurate repair estimates, and coordinate with technicians to meet completion times. CDK and XTime experience is a plus, with opportunities for career growth.