Premier Valet & Guest Services Attendant

Towne Park, LLC.; Florida; On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job summary

The Guest Service Associate at Towne Park delivers attentive, friendly hospitality while parking and retrieving guest vehicles and assisting with luggage during arrival and departure. You’ll greet guests, provide directions, and share information about local amenities in a fast-paced setting.

The role emphasizes accurate ticketing, revenue handling, and open availability with AM/PM shifts. Towne Park offers benefits like accident insurance, critical illness, hospital indemnity, telemedicine, and

Qualifications

• Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients.
• Acknowledge and greets guests within five feet with a professional and friendly demeanor.
• Uses guest last names during interactions.
• Parks and retrieves vehicles while driving slowly and cautiously.
• Assists guests with bell services and luggage storage as needed.
• Opens all vehicle and hotel doors for guests.
• Assists guests with directions, taxis, reservations and other inquiries.
• Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area.
• Delivers messages, items and/or guest amenities as requested.
• Shuttles guests to appropriate places that are approved by the location.
• Explains parking rates and retrieval procedures to guests upon arrival.
• Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys.
• Calculates and collects revenue for vehicles when needed.

Responsibilities

• The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner.
• The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure.

Skills

Customer service

English literacy

Reading comprehension

Writing

Public speaking

Basic math

Time formats

Time-rate understanding

Manual transmission

Parking skills

Education

High school diploma / GED

Job description

The Guest Service Associate at Towne Park delivers attentive, friendly hospitality while parking and retrieving guest vehicles and assisting with luggage during arrival and departure. You’ll greet guests, provide directions, and share information about local amenities in a fast-paced setting.

The role emphasizes accurate ticketing, revenue handling, and open availability with AM/PM shifts. Towne Park offers benefits like accident insurance, critical illness, hospital indemnity, telemedicine, and