Premium Valet & Guest Services Associate

Towne

Providence (RI)

On-site

USD 19,000 - 25,000

Part time

47 hours ago
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Benefits offered by this job

401k retirement savings plan
Accident insurance
Critical illness insurance
Hospital indemnity insurance
Telemedicine benefits

Job summary

Towne Park is hiring a Guest Service Associate to deliver exceptional hospitality by greeting guests, assisting with luggage, and managing vehicle parking and retrieval in a safe, courteous manner.

You will assist guests with directions, reservations, and local information while maintaining a friendly, professional demeanor and accurate ticketing and payments. This is a part-time role with a 1pm–6pm schedule.

Qualifications

  • Knowledge of principles and processes for providing customer and personal services.
  • Ability to read and write standard English language.
  • Ability to effectively present information in one-on-one and small group situations to guests and employees.

Responsibilities

  • Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor.
  • Parks and retrieves vehicles and assists guests with bell services and luggage as needed.
  • Explains parking rates and retrieval procedures to guests upon arrival and processes tickets and payment accurately.
  • Shuttles guests and provides information about local amenities and attractions when requested.

Skills

Customer service
Communication
English literacy
Math basics
Time management

Education

HS diploma or GED

Job description

Towne Park is hiring a Guest Service Associate to deliver exceptional hospitality by greeting guests, assisting with luggage, and managing vehicle parking and retrieval in a safe, courteous manner.

You will assist guests with directions, reservations, and local information while maintaining a friendly, professional demeanor and accurate ticketing and payments. This is a part-time role with a 1pm–6pm schedule.

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