Premier Casino Guest Experience & Reservations Host

Caesars Entertainment; Chester (Delaware County); Presencial; USD 40.000 - 55.000; Jornada completa

Descripción de la vacante

Caesars Entertainment in Chester, PA seeks a Player Satisfaction coordinator to flawlessly book guest trip accommodations, including special events, restaurant reservations, shows, hotel stays, transportation, and amenities.

You will address and resolve guest problems, maintain goodwill, inform guests about events and promotions, and forward feedback to managers to improve service and marketing programs.

Responsabilidades

• Book guest trip accommodations including special events, restaurant reservations, shows, hotel stays, transportation, and amenities.
• Resolve guest problems or service issues that may arise.
• Maintain goodwill with guests and ensure awareness of special events and promotions.
• Forward guest feedback to the appropriate manager to improve service and marketing programs.
• Assist in introducing target players to Total Rewards and direct mail programs.

Descripción del empleo

Caesars Entertainment in Chester, PA seeks a Player Satisfaction coordinator to flawlessly book guest trip accommodations, including special events, restaurant reservations, shows, hotel stays, transportation, and amenities.

You will address and resolve guest problems, maintain goodwill, inform guests about events and promotions, and forward feedback to managers to improve service and marketing programs.