Pre-Sales Solutions Manager

WEI (Worldcom Exchange, Inc.); Salem (NH); On-site; USD 120,000 - 160,000; Full time

Job summary

WEI is seeking a Pre-Sales Manager to lead a diverse team of Solutions Consultants, driving technical sales outcomes across WEI's portfolio. You will mentor staff, shape solution design, and ensure high-quality proposals while aligning resources with revenue goals.

The role requires extensive pre-sales experience, executive communication, and the ability to manage complex, multi-vendor campaigns with a customer-first approach.

Qualifications

• 8+ years in pre-sales or solutions engineering with team leadership.
• Broad fluency across WEI's practice areas including compute, storage, networking, security, cloud, data protection.
• Proven ability to engage C-suite and technical audiences within same campaign.
• Experience leading multi-vendor engagements from discovery to proposal.

Responsibilities

• Lead, coach, and mentor a team of Pre-Sales Solutions Consultants.
• Model best practices for discovery, design, presentation, and proposals.
• Recruit, interview, and onboard pre-sales talent aligned with WEI standards.
• Forecast, report KPIs, and manage resource allocation across sales pipelines.

Skills

Pre-Sales leadership

Solutions engineering

Mentoring & coaching

Executive communication

Education

Bachelor's degree in computer science or engineering

Tools

OEM certifications

Technical breadth across compute, storage, network

Job description

WEI is a service and solution technology provider that focuses on building quality relationships with clients. Our sales and engineering teams work closely with our clients to optimize their environments and work efficiently by using cutting-edge technologies and best practices. Our clients benefit from our technical talents, value-added services, demonstration labs, knowledge transfer center, integration/testing labs, proof of concept labs and commitment to quality. From solution design through implementation, our sales and technical team will remain focused on providing unwavering support throughout the project.

WEI is your strategic IT partner delivering custom, innovative business technology solutions that deliver real business outcomes.

Overview

The Pre-Sales Manager leads WEI's Pre-Sales Solutions team, serving as the primary technical leader for the group and acting as a senior trusted advisor to both customers and internal stakeholders. This individual brings broad, cross-domain technical fluency spanning WEI's full portfolio—including compute, storage, networking, security, virtualization, cloud, data protection, and end-user computing—and translates that depth into winning technical strategies across complex sales campaigns.

Beyond individual contributor excellence, the Pre-Sales Manager is responsible for the hiring, development, and day-to-day coaching of Pre-Sales Solutions Consultants. This leader sets the standard for technical quality, consultative selling, and customer engagement across the team, and works closely with Sales leadership, Practice Managers, to align pre-sales resources to revenue and customer success objectives.

The Pre-Sales Manager reports to senior Sr. Director Revenue Operations and maintains a dual mandate: driving customer-facing technical sales outcomes while building and retaining a high-performing pre-sales team.

Responsibilities

Team Leadership & Mentoring

• Lead, coach, and mentor a team of Pre-Sales Solutions Consultants, fostering professional growth through regular one-on-ones, performance feedback, and structured development plans.
• Establish and model best practices for technical discovery, solution design, presentation delivery, and proposal development.
• Recruit, interview, and onboard pre-sales talent aligned with WEI's technical and cultural standards.
• Identify skills gaps across the team and coordinate targeted training, certification paths, and OEM enablement programs to close them.
• Serve as an escalation point for high-complexity or high-stakes sales campaigns, providing hands-on guidance and technical oversight.
• Promote a collaborative, customer-first team culture that rewards curiosity, accountability, and continuous improvement.

Technical Breadth & Solution Leadership

• Maintain working knowledge across WEI's core practice areas—compute, storage, networking, security, virtualization, cloud (public, private, hybrid), data protection, data center management/automation, and end-user computing—enabling credible engagement on virtually any customer opportunity.
• Stay current with market trends, emerging technologies, and competitive landscape to ensure WEI's pre-sales motions remain differentiated and relevant.
• Collaborate with Practice Managers and Subject Matter Experts to deepen the team's capabilities across new or expanding technology domains.

Business & Customer Engagement

• Engage directly with business executives, IT leadership, and technical practitioners across the customer base, adjusting messaging and depth to each audience.
• Lead executive business reviews and strategic briefings, positioning WEI as a long-term strategic partner rather than a transactional vendor.
• Partner with Senior Account Managers on account planning, pipeline strategy, and key opportunity pursuit to maximize win rates and deal size.
• Translate customer business objectives and pain points into compelling, outcome-based solution narratives that resonate with both technical evaluators and business decision-makers.

Pre-Sales Process & Quality

• Manage pre-sales standard for solution scoping, Bill of Materials accuracy, Statement of Work quality, and collaboration/handoff to the post-sales/consulting team.
• Oversee the development of High-Level Designs (HLDs), ROI/TCO business cases, and executive-level proposals across the team.
• Manage pre-sales resource allocation, ensuring consultants are aligned effectively across the sales pipeline without overextension.
• Provide accurate forecasting, activity reporting, and KPI management to senior leadership on team performance and pipeline health.
• Act as a bridge between the pre-sales, sales, and post-sales consulting.

Required Qualifications

• 8+ years of pre-sales or solutions engineering experience, with a minimum of 2-3 years in a team lead, principal, or management capacity.
• Demonstrated broad-based technical fluency across the majority of WEI's practice areas: compute, storage, networking, security, virtualization, cloud (public/private/hybrid), data protection, data center management/automation, and end-user computing.
• Proven ability to engage and influence both business stakeholders (C-suite, VP, Director) and technical audiences (architects, engineers, IT operations) within the same sales campaign.
• Track record of mentoring and developing pre-sales professionals, raising individual and team performance over time.
• Experience leading complex, multi-vendor solution engagements from discovery through proposal and technical validation.
• Excellent written and verbal communication skills; executive-level presentation and facilitation ability.
• Strong analytical and problem-solving skills; ability to synthesize customer requirements into strategic solution frameworks under time pressure.
• Collaborative leadership style with the ability to influence across organizational boundaries without direct authority.
• Experience working within or alongside a Value Added Reseller (VAR) or multi-OEM technology environment.
• Must be obsessed with customer service and satisfaction.

Preferred Qualifications:

• Active certifications from one or more major OEM vendors (e.g., Cisco, Dell, HPE, NetApp, VMware, Microsoft, AWS, Palo Alto Networks) demonstrating depth in at least one domain.
• Hands-on deployment or architecture experience in one or more practice areas, providing credibility in technical deep-dive discussions.
• Familiarity with consultative selling methodologies.
• Background in building or contributing to a pre-sales practice, including process development, onboarding playbooks, or enablement programs.

Travel Requirements

• Up to 50% travel expected (mix of local and air travel)

Education And/or Certifications

• Bachelor's degree in computer science, Engineering, or equivalent experience

WEI is an Equal Opportunity Employer: The Company believes that all persons are entitled to equal employment opportunity. The Company will not discriminate or tolerate discrimination against any employee or applicant because of race, color, creed, religion, genetic information, sex, sexual orientation, national origin, age, status with regard to public assistance, marital or veteran status, disability or any other characteristic protected by local, state or federal law.