Project Manager

WEI (Worldcom Exchange, Inc.); Salem (NH); On-site; USD 90,000 - 120,000; Full time

Job summary

WEI in New Hampshire is seeking a Project Manager in our Engineering department. You will provide leadership and effective management of embedded value-added projects to achieve company goals and high levels of customer satisfaction, collaborating with Sales, Engineering Services, Integration, Operations and support teams.

You will develop strategy and lead process improvements to increase customer satisfaction and minimize project risks, manage budgets, timelines and communications with

Qualifications

• Strong communication skills, both written and verbal.
• Ability to work independently or in a team, with prioritization.
• Leadership, critical thinking, and process management abilities.
• Self-motivated, proactive, and able to influence others.

Responsibilities

• Understand urgency, communicate effectively, and maintain attention to detail.
• Oversee change management to meet project goals.
• Create and maintain project plans, budgets, and status reports; update internal systems.
• Resolve client satisfaction issues and build long-term partner relationships.
• Manage day-to-day operations of multiple projects, including client interaction.
• Plan and track inventory delivery to customer sites.
• Communicate delivery expectations to resources and stakeholders.
• Coordinate on-site third-party resources when applicable.
• Conduct status calls and high-level customer interactions.
• Provide leadership and resolution for project-related issues.

Skills

Strong communication

Team player

Independent worker

Prioritization

Problem solving

Leadership

Process management

Attention to detail

Education

Bachelor's degree in IT or related field

Tools

MS Word

MS Excel

PowerPoint

MS Project

Visio

SharePoint

Job description

Overview

WEI is a service and solution technology provider that focuses on building quality relationships with clients. Our sales and engineering teams work closely with our clients to optimize their environments and work efficiently by using cutting-edge technologies and best practices. Our clients benefit from our technical talents, value-added services, demonstration labs, knowledge transfer center, integration/testing labs, proof of concept labs and commitment to quality. From solution design through implementation, our sales and technical team will remain focused on providing unwavering support throughout the project.

Overview

WEI is a service and solution technology provider that focuses on building quality relationships with clients. Our sales and engineering teams work closely with our clients to optimize their environments and work efficiently by using cutting-edge technologies and best practices. Our clients benefit from our technical talents, value-added services, demonstration labs, knowledge transfer center, integration/testing labs, proof of concept labs and commitment to quality. From solution design through implementation, our sales and technical team will remain focused on providing unwavering support throughout the project.

WEI is your strategic IT partner delivering custom, innovative business technology solutions that deliver real business outcomes.

WEI has an exciting opportunity for a Project Manager in our Engineering department. Provides leadership and effective management of the embedded value-added projects to achieve company goals and high levels of customer satisfaction. Collaborates with resources within Sales, Engineering Services, Integration, Operations, and all other support teams. Develops the strategy and leads process improvement that increase customer satisfaction and minimize project risks.

Responsibilities

• Understand the importance of a strong sense of urgency, communicating effectively and having a keen attention to detail
• Oversees change management on the overall project scope, according to a predefined change process, to meet project goals
• Creates and maintains project implementation plans, design documents, project budget, status reports, and all other project management-related documentation. This includes updating all internal systems to ensure all documented information aligns with the current project status
• Resolves all client satisfaction issues and develops a partner relationship for the long-term benefit of the client and organization
• Proactively manage day-to-day operational and tactical aspects of multiple or large scale projects from beginning to end, including client interaction and expectations
• Proactively manage changes in project scope, change orders, identify potential issues and devise contingency plans
• Plan, schedule and track inventory delivery to customer sites
• Effectively communicate delivery expectations to project resources and stakeholders in a timely and clear fashion
• Assists in coordination of on-site third party resources when applicable
• Conducts regular scheduled status calls and high level customer interaction
• Provide leadership, guidance and resolution in responding to project related issues

Requirements And Skills Preferred

• Finds technology and innovation intriguing and likes to have fun while approaching your work with passion and enthusiasm.
• Team player with the ability to work with others and solving problems.
• Strong interpersonal, written and oral communication skills
• Strong ability to work independently or in a team-oriented, collaborative environment
• Ability to effectively prioritize and execute tasks
• Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
• Strong leadership, critical thinking, decision-making and process management skills.
• Self-starter, self-motivated, able to influence others and help solve problems, and create win-win solutions.
• Ability to troubleshoot and improve internal processes that will increase customer satisfaction.
• Demonstrated excellence in, oral, written and presentation communication skills.
• MS Word, MS Excel, PowerPoint, MS Project, Visio, SharePoint, or equivalents.

Education And/or Certifications

Bachelor's degree in IT Related field or related experience

EEOC Statement

WEI is an Equal Opportunity Employer: The Company believes that all persons are entitled to equal employment opportunity. The Company will not discriminate or tolerate discrimination against any employee or applicant because of race, color, creed, religion, genetic information, sex, sexual orientation, national origin, age, status with regard to public assistance, marital or veteran status, disability or any other characteristic protected by local, state or federal law.