Pre-Sales Operations Lead for GenAI Foundry

Adobe; United States; Remote; USD 110,000 - 202,000; Full time

Job summary

Adobe is seeking an experienced operations leader for the Firefly Foundry pre-sales organization in the United States. You will build scalable processes, lead cadences, and coordinate across field CTOs, growth directors, creative technologists, and account teams to keep multi-stakeholder engagements on track.

You will own business priorities, track success metrics, and provide executive-ready reporting while collaborating with GTM, product marketing, sales operations, and enablement teams to

Qualifications

• 10+ years in business operations, strategy, sales operations, or related fields; experience in enterprise SaaS is preferred.
• Strong instincts for deal and pipeline dynamics, with experience supporting pre-sales or technical sales organizations.
• Proactive and self-starting, with ability to manage priorities, deliverables, and dependencies with urgency in a fast-paced environment.
• Low ego, highly collaborative, and effective at building relationships across sales, product, engineering, and operations.
• Familiarity with CRM systems, reporting tools, and business intelligence platforms.
• Strong written and verbal communication skills that resonate with field, customers and executives.
• Build-the-future mindset and around-the-corner thinking.
• Familiarity with generative AI, creative and marketing workflows, and use of tools in everyday work.
• Maniacal attention to detail and extreme ownership.
• Flexibility to travel as needed (approximately 25% of the month).

Responsibilities

• Lead operational cadences & reviews that drive Firefly Foundry pre-sales accountability, impact, and execution.
• Drive clarity on business priorities, strategic roadmaps, and execution plans through rigorous tracking of goals, timelines, and success metrics.
• Own new business and customer opportunities where Firefly Foundry Field CTOs / VP are participating by coordinating internal and external research and preparation with account teams.
• Drive consistent delivery of customer pipeline progression through clear communication and coordination across pre-sales and post-sales teams.
• Collaborate with GTM, Product Marketing, Sales Operations, and Field Enablement to deliver onboarding, enablement, and customer-facing materials.
• Prepare analytics, reporting insights, and executive-ready narratives for internal reviews and external customer engagements.
• Serve as a trusted operational and strategic advisor to Firefly Foundry and C&P leadership by surfacing what’s working, what isn’t, and what needs to change.
• Ensure seamless customer outcomes through tight handoffs and alignment across account teams, Solution Consultants, Creative Technologists, and Product Delivery.

Skills

Deal & pipeline dynamics

CRM & BI tools

Communication skills

Cross-functional collaboration

Generative AI familiarity

Attention to detail

Travel readiness

Tools

CRM systems

Reporting tools

BI platforms

Job description

Adobe is seeking an experienced operations leader for the Firefly Foundry pre-sales organization in the United States. You will build scalable processes, lead cadences, and coordinate across field CTOs, growth directors, creative technologists, and account teams to keep multi-stakeholder engagements on track.

You will own business priorities, track success metrics, and provide executive-ready reporting while collaborating with GTM, product marketing, sales operations, and enablement teams to