Senior Ops Leader, GenAI Pre-Sales & Programs

Adobe Inc.; Oregon (WI); On-site; USD 110,000 - 202,000; Full time

Job summary

Adobe Inc. is seeking an operations leader for the Firefly Foundry pre-sales organization. You will build the routines and systems to enable a high-performing field team to scale, partnering with Field CTOs, Growth Directors, and cross-functional teams across product, engineering, and GTM.

You’ll operate with a founding-team mindset, owning deal and pipeline dynamics, and driving clarity on priorities, timelines, and success metrics in a fast-paced environment. Travel ~25% as needed.

Qualifications

• 10+ years in business operations or related fields.
• Experience in enterprise SaaS and matrixed organizations.
• Experience supporting pre-sales or technical sales.
• Strong collaboration and relationship-building.
• Excellent written and verbal communication.
• Willingness to travel ~25% of the month.

Responsibilities

• Lead operational cadences and reviews that drive pre-sales accountability and execution.
• Track goals, timelines, and success metrics to clarify priorities and roadmaps.
• Coordinate internal and external research with account teams for new business opportunities.
• Ensure consistent pipeline progression through cross-team communication.
• Collaborate with GTM, Product Marketing, Sales Ops, and Enablement to deliver onboarding and materials.
• Prepare analytics, reporting insights, and executive-ready narratives for reviews.
• Act as trusted operational advisor to Firefly Foundry and leadership to surface improvements.
• Ensure seamless customer outcomes through tight handoffs across teams.

Skills

Deal dynamics

Pipeline management

Cross-functional collaboration

Strategic thinking

Self-starter

Communication skills

Travel readiness

Tools

CRM systems

BI tools

Reporting tools

Job description

Adobe Inc. is seeking an operations leader for the Firefly Foundry pre-sales organization. You will build the routines and systems to enable a high-performing field team to scale, partnering with Field CTOs, Growth Directors, and cross-functional teams across product, engineering, and GTM.

You’ll operate with a founding-team mindset, owning deal and pipeline dynamics, and driving clarity on priorities, timelines, and success metrics in a fast-paced environment. Travel ~25% as needed.