Pre-Owned Vehicle Acquisition Specialist

Sheehy Auto Stores, Inc.; Hagerstown (MD); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Paid Time Off (PTO) beginning day one

Paid Maternity & Paternity Leave (post

Ongoing Paid Training

Career Growth & Advancement

401(k) Retirement Plan + ProfitSharing

Job summary

Sheehy Subaru of Hagerstown is seeking an Acquisition Specialist to focus on acquiring pre-owned vehicles directly from customers, leveraging various lead sources to identify opportunities. You will collaborate with sales managers to meet profit goals while maintaining high levels of customer satisfaction.

Experience in automotive sales is not required; strong background in customer service, business development, or lead generation is valuable.

Qualifications

• Sales or customer service experience preferred but not required.
• Ability to learn and use data mining tools.
• Strong customer service, organizational, and relationship-building skills.
• Excellent verbal and written communication abilities.
• Authorized to work in the U.S.
• Valid driver’s license.
• Able to work Monday – Friday: 7:45 AM – 4:30 PM and some Saturdays.

Responsibilities

• Welcome service customers and follow up by phone, email, and text.
• Offer complimentary appraisals and perform appraisals in VinCue.
• Collaborate with Used Car Manager on appraisals.
• Invite customers to view or test drive latest Subaru models.
• Identify acquisition opportunities across channels including online.
• Maintain CRM records of interactions and attempts.
• Prepare vehicle purchase paperwork for outright sales.
• Report acquisition results daily and weekly.

Skills

Customer service

Sales experience

Communication

Relationship-building

Organizational skills

Team player

Tools

VinCue

eLeads

Xtime

CRM software

Job description

Sheehy Subaru of Hagerstown is seeking an Acquisition Specialist to focus on acquiring pre-owned vehicles directly from customers, leveraging various lead sources to identify opportunities. You will collaborate with sales managers to meet profit goals while maintaining high levels of customer satisfaction.

Experience in automotive sales is not required; strong background in customer service, business development, or lead generation is valuable.