Pre-Owned Vehicle Acquisition Specialist

Group 1 Automotive; Oklahoma City (OK); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Plan

Paid Time Off

Employee Stock Purchase Plan

Vehicle Purchase Program

Training & Advancement

Awards Program

Job summary

Group 1 Bob Howard Honda is seeking a Used Vehicle Acquisition Specialist to grow our pre-owned inventory by engaging with service customers. You will identify opportunities for selling or trading current vehicles and build rapport to create interest in appraisals.

The role emphasizes a non-traditional sales approach, partnering with Sales to continue the process while delivering a positive, low-pressure customer experience.

Qualifications

• Previous automotive sales, customer service, hospitality, or presentation experience is preferred.
• Vehicle appraisal experience is helpful but not required; training will be provided.
• Comfortable using dealership software, customer-management systems, tablets, and smartphones.
• Comfortable discussing vehicle values and responding to customer objections.
• Strong communication and relationship-building skills with the ability to confidently engage with customers.
• High school diploma or equivalent.
• Valid driver’s license and an acceptable driving record.

Responsibilities

• Engage with customers visiting the Service Department to identify potential trade-in and vehicle acquisition opportunities
• Make outbound follow-up calls to current and previous service customers
• Build rapport with customers and create interest in having their vehicle evaluated for purchase or trade
• Schedule vehicle appraisal and acquisition appointments
• Maintain consistent and professional follow-up with prospective customers
• Accurately document customer interactions, appointments, and follow-up activity
• Partner closely with the Sales and Used Vehicle teams to ensure a smooth customer handoff
• Deliver a friendly, professional, and low-pressure customer experience

Skills

Automotive sales

Customer service

Communication

Relationship-building

Vehicle valuations

Tech-savvy

Education

High school diploma or equivalent

Tools

Dealership software

Customer-management systems

Tablets

Smartphones

Job description

Group 1 Bob Howard Honda is seeking a Used Vehicle Acquisition Specialist to grow our pre-owned inventory by engaging with service customers. You will identify opportunities for selling or trading current vehicles and build rapport to create interest in appraisals.

The role emphasizes a non-traditional sales approach, partnering with Sales to continue the process while delivering a positive, low-pressure customer experience.