Pre-Op & Surgery Scheduling Specialist

OSF HealthCare; Normal (IL); On-site; USD 25,000 - 30,000; Full time

Job summary

OSF HealthCare in Illinois is seeking a Surgery Scheduler to assist patients and families through the procedure process, return voicemails promptly, and manage scheduling, pre-op appointments, and referrals using EMR, fax, and phone.

The role requires a high school diploma or GED, 6 months of clinical experience, excellent customer service, and strong verbal and written communication, plus basic Microsoft Office skills.

Qualifications

• High school diploma or GED required.
• 6 months experience in a clinical setting.
• Excellent customer service skills.
• Strong verbal and written communication skills.
• Typing, filing, and telephone skills.
• Basic Microsoft Office proficiency.

Responsibilities

• Assist, inform, and support patients and families through the procedure process.
• Return voicemails promptly and manage high call volumes while remaining courteous and professional.

Skills

Customer service

Verbal and written communication

Typing

Phone skills

Microsoft Office

Education

High school diploma or GED

Tools

EMR systems

Job description

OSF HealthCare in Illinois is seeking a Surgery Scheduler to assist patients and families through the procedure process, return voicemails promptly, and manage scheduling, pre-op appointments, and referrals using EMR, fax, and phone.

The role requires a high school diploma or GED, 6 months of clinical experience, excellent customer service, and strong verbal and written communication, plus basic Microsoft Office skills.