Pre-Need Family Services Consultant

Sci Corp; Athens (GA); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Commission-based incentive

Evenings/weekends availability

Job summary

Sci Corp in Georgia seeks a Family Service Counselor to assist families by arranging at-need and pre-need cemetery services. You will lead generation, build trust-based relationships with families, and collaborate with funeral directors and staff to ensure seamless service.

The role requires customer-service experience, strong communication, and the ability to work evenings or weekends. A driver’s license and basic computer skills are essential; a state insurance license may be required.

Qualifications

• High school diploma or equivalent.
• 1–2 years of college or equivalent education and experience.

Responsibilities

• Prospect for new families, dedicating 1–2 hours daily to lead generation.
• Obtain referrals from families served at the location.
• Network with community and civic groups to build relationships.
• Present information to families and referrals with clarity and care.
• Respond to inquiries promptly and professionally.
• Develop understanding of each family’s needs and offer valuable solutions.
• Maintain contact with families to ensure satisfaction.

Skills

Prospecting

Networking

Customer service

Sales

Communication

Empathy

Education

High school diploma

Some college

Tools

CRM software

Computer literacy

Job description

Sci Corp in Georgia seeks a Family Service Counselor to assist families by arranging at-need and pre-need cemetery services. You will lead generation, build trust-based relationships with families, and collaborate with funeral directors and staff to ensure seamless service.

The role requires customer-service experience, strong communication, and the ability to work evenings or weekends. A driver’s license and basic computer skills are essential; a state insurance license may be required.