Family Service Counselor: Pre-Planning & Client Advocate

Sci Corp; Pensacola (FL); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Commission-based incentive structure

Guaranteed minimum hourly compensation

Job summary

Sci Corp, located in Pensacola, FL, seeks a Family Service Counselor to assist families with cemetery and pre-need arrangements. You will drive revenue through personalized service, develop referrals, and coordinate with funeral directors and staff to deliver high-quality outcomes.

The role requires strong communication, empathy, and sales skills, with flexible hours including some evenings/weekends. A driver’s license and the ability to obtain required licenses are necessary.

Qualifications

• Must be able to pass internal certification within 30 days of hire.
• Ability to work evenings and/or weekends regularly.
• Ability to drive frequently and maintain license.

Responsibilities

• Lead generation and prospecting for referrals.
• Build relationships with families and provide personalized service.
• Collaborate with funeral directors and staff to ensure seamless service.

Skills

Customer service

Sales experience

Communication skills

Relationship building

Prospecting

Empathy

Education

High school diploma or equivalent

1-2 years of college or equivalent

Tools

CRM software

Job description

Sci Corp, located in Pensacola, FL, seeks a Family Service Counselor to assist families with cemetery and pre-need arrangements. You will drive revenue through personalized service, develop referrals, and coordinate with funeral directors and staff to deliver high-quality outcomes.

The role requires strong communication, empathy, and sales skills, with flexible hours including some evenings/weekends. A driver’s license and the ability to obtain required licenses are necessary.