Pre-Need & Family Service Consultant

Service Corporation International; Sun City (AZ); On-site; USD 50,000 - 100,000; Full time

Job summary

Service Corporation International in Sun City, AZ seeks a Family Service Counselor to support grieving families by coordinating cemetery arrangements and pre-need plans. You will generate leads, obtain referrals, and present options with empathy, collaborating with funeral directors for seamless service.

The role emphasizes client-centered communication, follow-up, and accurate record-keeping, with compensation ranging up to six figures depending on performance.

Qualifications

• Minimum requirements include a high school diploma or equivalent and 1–2 years of college or equivalent.
• Experience in customer service or sales is preferred.
• Must possess valid driver’s license and insurance license if required by state.

Responsibilities

• Prospect and generate leads for 1–2 hours daily.
• Obtain referrals from families served by the location.
• Explain and present offerings to families served and referred.
• Maintain activity levels to ensure productivity.
• Build relationships with families and respond to inquiries professionally.
• Collaborate with funeral directors and staff to deliver seamless service.

Skills

Customer service

Sales

Communication

Education

High school diploma or equivalent

1-2 years college or equivalent

Job description

Service Corporation International in Sun City, AZ seeks a Family Service Counselor to support grieving families by coordinating cemetery arrangements and pre-need plans. You will generate leads, obtain referrals, and present options with empathy, collaborating with funeral directors for seamless service.

The role emphasizes client-centered communication, follow-up, and accurate record-keeping, with compensation ranging up to six figures depending on performance.