Pre-Litigation Case Manager, North Carolina

TopDog Law; United States; On-site; USD 40,000 - 54,000; Full time

Job summary

TopDog Law is seeking a Case Manager to serve as a dedicated advocate during some of the most challenging moments clients face. You will own the client relationship from intake through resolution, ensuring every detail is handled with care and tenacity.

In this role, you will guide clients, coordinate with teams, and relentlessly pursue the best possible outcome while making sure clients feel heard, supported, and confident that someone is actively fighting on their behalf.

Responsibilities

• Own the client relationship and advocate for clients, ensuring they feel heard and supported.

Job description

The Opportunity

People come to TopDog Law at one of the hardest moments of their lives: injured, overwhelmed, and unsure of what comes next. They need someone in their corner who knows their name, understands their situation, and is actively fighting to get them the best possible outcome. The Case Manager exists to be that person, a dedicated advocate who owns the client relationship completely and ensures no one ever feels like just a file number. When this role is done right, clients feel heard, supported, and confident that someone is genuinely working for them.