Practice Receptionist & Patient Scheduler

Bronson Healthcare; Kalamazoo (MI); On-site; USD 32,000 - 45,000; Full time

Job summary

Bronson Healthcare in Kalamazoo, MI is seeking a Practice Support Assistant (Clinical Receptionist) for a full-time 40-hour week at Bronson Maternal Fetal Medicine Specialists. You will answer phones, greet patients, schedule visits, check in, and support the office with light clerical tasks.

The role requires a high school diploma or GED and 3–6 months related experience, with preferred background in medical insurance; strong keyboarding, confidentiality, teamwork, and patient-focused service

Qualifications

• High school diploma or GED required, 3–6 months of related experience.
• Previous experience with medical insurance highly preferred.
• Proficient keyboarding and basic computer skills; strong customer service.
• Ability to protect patient confidentiality and work in a team.

Responsibilities

• Registers patients and verifies demographic and insurance information.
• Schedules and coordinates appointments and tests per provider needs.
• Answers phones, takes messages, and routes callers.
• Maintains patient records and protects data confidentiality.
• Operates practice management system and processes payments.
• Performs light clerical duties as assigned.

Skills

Customer service

Phone etiquette

Scheduling

Medical office basics

Education

High school diploma or GED

Tools

MISYS/Tiger

Job description

Bronson Healthcare in Kalamazoo, MI is seeking a Practice Support Assistant (Clinical Receptionist) for a full-time 40-hour week at Bronson Maternal Fetal Medicine Specialists. You will answer phones, greet patients, schedule visits, check in, and support the office with light clerical tasks.

The role requires a high school diploma or GED and 3–6 months related experience, with preferred background in medical insurance; strong keyboarding, confidentiality, teamwork, and patient-focused service