Clinical Receptionist & Practice Support (Full-Time)

bronsonhg; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Bronson Maternal Fetal Medicine Specialists in Kalamazoo, MI is seeking a Practice Support Assistant (Clinical Receptionist) for full-time 40 hours/week. The role includes answering phones, greeting patients, scheduling, and managing patient records within a fast-paced maternal-fetal medicine clinic.

The ideal candidate will have a high school diploma or GED with 3-6 months of related experience, strong customer service, and familiarity with hospital systems like MISYS/Tiger.

Qualifications

• High school diploma or GED and 3–6 months of related experience required.
• Previous experience with medical insurance highly preferred.
• Must have keyboarding and computer skills, professional communication and customer service abilities.
• Experience with hospital-based practice management systems preferred.
• Proficient in organizing, filing and prioritizing multiple tasks.
• Maintains patient confidentiality and accurate data entry.

Responsibilities

• Answer phones and greet patients.
• Schedule patient appointments and referrals.
• Check-in patients and prepare/retrieve files.
• Enter charges/payments into MISYS/Tiger system.
• Verify insurance information and collect co-pays.
• Maintain and file patient records and documentation.

Skills

Customer service

Phone etiquette

Communication skills

Keyboarding

Confidentiality

Multitasking

Teamwork

Education

High school diploma or GED

Tools

MISYS/Tiger

Medisoft/Medics (practice mgmt)

Job description

Bronson Maternal Fetal Medicine Specialists in Kalamazoo, MI is seeking a Practice Support Assistant (Clinical Receptionist) for full-time 40 hours/week. The role includes answering phones, greeting patients, scheduling, and managing patient records within a fast-paced maternal-fetal medicine clinic.

The ideal candidate will have a high school diploma or GED with 3-6 months of related experience, strong customer service, and familiarity with hospital systems like MISYS/Tiger.