Patient Services & Scheduling Specialist

Bronson Healthcare; Michigan; On-site; USD 29,000 - 36,000; Full time

Job summary

Bronson Family Medicine in Vicksburg is seeking a Practice Support Assistant for a full-time, 40-hour week. The role involves greeting patients, scheduling, check-in, and basic clerical duties as part of a team that supports daily clinic operations.

The position requires a high school diploma or GED, 3–6 months of related experience, and proficiency with office software and hospital-based systems. Strong customer service and confidentiality are essential.

Qualifications

• High school diploma or GED and 3–6 months related experience.
• Previous experience with medical insurance highly preferred.
• Must have keyboarding and computer skills and professional communication.
• Excellent customer service skills and ability to maintain confidentiality.

Responsibilities

• Register patients and confirm demographic and insurance information.
• Determine patient co-payments and collect amounts due.
• Enter charges into MISYS/Tiger or similar system.
• Prepare encounter forms with correct ICD-9 and CPT codes.
• Schedule and coordinate patient appointments, tests and referrals.
• Answer phones, route calls and provide information per service standards.
• Maintain patient records and confidentiality; assist with light clerical duties.
• Print physician daily schedules and assist in department workflows.

Skills

Customer service

Communication skills

Keyboarding

Organizational skills

Education

High school diploma or GED

Tools

MISYS/Tiger

Job description

Bronson Family Medicine in Vicksburg is seeking a Practice Support Assistant for a full-time, 40-hour week. The role involves greeting patients, scheduling, check-in, and basic clerical duties as part of a team that supports daily clinic operations.

The position requires a high school diploma or GED, 3–6 months of related experience, and proficiency with office software and hospital-based systems. Strong customer service and confidentiality are essential.