Practice Operations Manager — Primary Care (Richmond)

PartnerMD, PC; Richmond (VA); Presencial; USD 68 000 - 83 000; Tempo integral

Resumo da oferta

PartnerMD, PC in Richmond, VA is seeking a Practice Manager to lead daily operations and elevate customer service standards of our Richmond practice. This role will manage the office, improve clinical operations, and guide the Office Support team toward strategic objectives for clinical excellence.

Reporting to the Chief Practice Officer, you will supervise staff, coordinate with billing and corporate offices, and ensure high-level professional support for medical and administrative teams.

Qualificações

• 4+ years experience in medical office operations, billing and finance.
• Top notch communication skills, both verbally and in writing.
• Ability to multi-task in a fast paced, entrepreneurial environment.
• Excellent management, communication, organization, and multi-tasking skills.

Responsabilidades

• Support daily operations of an established and growing primary care and executive health company.
• Manage day-to-day operations and coordination between the billing office, corporate office, and clinical operations.
• Maintain an office environment with a strong attention to detail, expectations of superior service and professional support to the medical and administrative teams.
• Monitor, resolve, and report customer service concerns to leadership team.
• Train and supervise the practice staff, including customer services, medical billing and financial functions.
• Oversee electronic medical records data entry and quality control for the practice location.
• Serve as central point of contact for practice operations and coordinate closely with the corporate staff regarding the operations of the practice.
• Ensure office staff performance meets company's goals, objectives and standards.
• Evaluate the performance of office staff.
• Coach, counsel, and direct staff.
• Take disciplinary action when appropriate.

Conhecimentos

Medical office operations

Billing and finance

Communication skills

Multi-tasking

Leadership

Descrição da oferta de emprego

PartnerMD, PC in Richmond, VA is seeking a Practice Manager to lead daily operations and elevate customer service standards of our Richmond practice. This role will manage the office, improve clinical operations, and guide the Office Support team toward strategic objectives for clinical excellence.

Reporting to the Chief Practice Officer, you will supervise staff, coordinate with billing and corporate offices, and ensure high-level professional support for medical and administrative teams.