Practice Operations Leader - Clinic Performance & Growth

St. Luke's University Health Network; Brodheadsville (PA); On-site; USD 85,000 - 120,000; Full time

Job summary

St. Luke's University Health Network seeks a Manager, Practice Operations to lead operations across assigned practices, ensuring efficient workflows, strong patient experiences, and a highly engaged team.

The role involves collaboration with Billing/Coding, Facilities, and Access Center to coordinate operations and resolve escalations. The ideal candidate has 2+ years in medical office or practice operations, with demonstrated staff supervision and a focus on quality and service.

Qualifications

• Bachelor's Degree in health, business, or related field preferred.
• Minimum 2+ years of medical office or practice operations experience, including at least 1 year in a healthcare setting.
• Experience supervising staff and maintaining service and quality standards.

Responsibilities

• Leads and manages operations of assigned practices to ensure successful practice operations and patient experience.
• Manages staffing, scheduling, patient access, workflow, and regulatory compliance.

Skills

Leadership

Operations management

Staff supervision

Healthcare knowledge

Communication skills

Education

Bachelor's degree

Job description

St. Luke's University Health Network seeks a Manager, Practice Operations to lead operations across assigned practices, ensuring efficient workflows, strong patient experiences, and a highly engaged team.

The role involves collaboration with Billing/Coding, Facilities, and Access Center to coordinate operations and resolve escalations. The ideal candidate has 2+ years in medical office or practice operations, with demonstrated staff supervision and a focus on quality and service.