Practice Operations Lead — People & Patient Care

joinaegvision; Highlands Ranch (CO); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, vision, life, STD, &L

LTD benefits

Employee vision discount program

HSA/FSA

Paid time off

Paid holidays

Job summary

AEG is seeking an Assistant Practice Manager to support daily operations, patient flow, and team coordination on the practice floor. You’ll help deliver exceptional patient care, mentor staff, and drive service excellence while preparing for expanded leadership responsibilities.

In this hands-on role, you’ll learn across clinical support, front desk operations, and optical services, partnering with the Practice Manager and Optometrist to optimize exam flow and patient experience.

Qualifications

• Experience in optical/healthcare service environment.
• 1-2 years of leadership or supervisory experience preferred.
• Willingness to learn across multiple roles to support patient care and operations.
• Strong interpersonal and communication skills in a fast-paced clinical setting.

Responsibilities

• Support the Practice Manager with daily operations, patient flow, team coordination, and service execution.
• Lead on the practice floor and assist across practice functions to support patient care and operational delivery.
• Assist with onboarding, coaching, and training of team members and staff development.
• Support exam flow, patient handoffs, and collaboration with the Optometrist to ensure a smooth patient experience.

Skills

Leadership

Communication

Organization

Collaboration

Follow-up

Education

High school diploma or equivalent

Job description

AEG is seeking an Assistant Practice Manager to support daily operations, patient flow, and team coordination on the practice floor. You’ll help deliver exceptional patient care, mentor staff, and drive service excellence while preparing for expanded leadership responsibilities.

In this hands-on role, you’ll learn across clinical support, front desk operations, and optical services, partnering with the Practice Manager and Optometrist to optimize exam flow and patient experience.