Practice Operations Lead - Patient Care & Front Office

LifeStance Health Inc.; Mount Pleasant (SC); In loco; USD 26.000 - 37.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical

Dental

Vision

AD&D

Disability insurance

Life insurance

401k with match

Parental leave

Paid time off

Holiday pay

EAP

Descrizione del lavoro

LifeStance Health Inc. is seeking a Lead Practice Coordinator to oversee front office activities across multiple practice locations in Mount Pleasant, SC. You will ensure high-quality patient service for both in-person and telehealth visits, manage scheduling, and support clinicians with administrative tasks.

Ideal candidates have 2+ years of healthcare operations experience or exceptional performance in a similar role. 100% onsite with occasional travel between locations is expected.

Competenze

• High school diploma or equivalent required; degrees preferred.
• 2+ years in healthcare operations or 1+ year exceptional performance in similar role.

Mansioni

• Oversee front office daily activities for assigned practice group locations.
• Ensure quality customer service for in-person and remote patients and clinicians.
• Handle scheduling, paperwork accuracy, and patient intake流程.
• Coordinate with clinicians and staff to maintain patient flow and KPI targets.
• Provide onboarding and training for new Practice Coordinators.

Conoscenze

Multitasking

Communication

Teamwork

HIPAA compliance

Travel readiness

Formazione

High School or equivalent

Associate/Bachelor preferred

Strumenti

MS Office

EMRs

Descrizione del lavoro

LifeStance Health Inc. is seeking a Lead Practice Coordinator to oversee front office activities across multiple practice locations in Mount Pleasant, SC. You will ensure high-quality patient service for both in-person and telehealth visits, manage scheduling, and support clinicians with administrative tasks.

Ideal candidates have 2+ years of healthcare operations experience or exceptional performance in a similar role. 100% onsite with occasional travel between locations is expected.