Practice Operations Lead, Academic Medical Center

NYU Grossman School of Medicine; New York (NY); On-site; USD 101,000 - 107,000; Full time

Job summary

NYU Grossman School of Medicine is seeking a Practice Operations Manager (FGP) to lead clinical operations, patient experience, and facilities for the Murray Hill, Manhattan campus. The role requires coordinating with FGP leadership and overseeing staffing, IT, and billing processes.

You will drive improvements, manage resources, and ensure quality patient care in a busy academic medical center environment. Bachelor's degree is required; master's preferred.

Qualifications

• Bachelor's degree in Health Care Administration or related discipline required.
• EPIC super-user within 6 months required.

Responsibilities

• Provide administrative and operational leadership to clinical operations, practices, and services.
• Oversee HR management, patient experience, facilities, IT and clinical systems in FGP.
• Supervise staff, conduct performance reviews, and ensure compliance with NYU HR policies.
• Assist in budgeting, staffing plans, and revenue cycle coordination.
• Coordinate with leaders and stakeholders to implement improvements and new initiatives.

Skills

Leadership

Operations management

Staff development

Process improvement

Education

Bachelor's degree in Health Care Administration

Master's degree (preferred)

Tools

EPIC EMR

Billing systems

Job description

NYU Grossman School of Medicine is seeking a Practice Operations Manager (FGP) to lead clinical operations, patient experience, and facilities for the Murray Hill, Manhattan campus. The role requires coordinating with FGP leadership and overseeing staffing, IT, and billing processes.

You will drive improvements, manage resources, and ensure quality patient care in a busy academic medical center environment. Bachelor's degree is required; master's preferred.