Practice Manager

Ascendhire; New York (NY); On-site; USD 75,000 - 125,000; Full time

Benefits offered by this job

401K

Job summary

Manhattan Upper East Side Dermatology Practice in New York, NY seeks an experienced Office Practice Manager to lead daily operations, supervise front desk staff, and coordinate provider schedules for optimal patient flow.

The role requires a Bachelor's degree and 3+ years of medical practice management, with 5+ years preferred. Onsite five days per week; base salary ranges from $75K to $100K (experience-based), with Senior-level $120K–$125K and excellent benefits including 401K.

Qualifications

• Bachelor’s degree is required.
• 3+ years of medical practice management experience required; 5+ years preferred.
• Strong leadership, communication, and problem-solving skills required.
• Excellent organizational skills with the ability to multitask and prioritize.
• Proficiency in Microsoft 365, EMR Systems, and collaboration tools (Slack) required.
• HIPAA Compliance and OSHA Regulations knowledge required.
• Project management experience is a plus.

Responsibilities

• Oversee daily operations of the practice to ensure smooth workflow.
• Supervise front desk staff and foster a positive, patient-centered culture.
• Act as escalation point for non-clinical patient concerns with clinical leadership.
• Manage provider schedules and optimize patient flow to minimize gaps and no-shows.
• Implement and maintain SOPs for appointment confirmations and EMR documentation.
• Review next-day schedules and resolve outstanding issues.
• Manage front/back staff schedules and PTO for proper coverage.
• Coordinate daily financial processes, including end-of-day close, cash, and deposits.
• Collaborate with bookkeepers and accountants on budgets and performance.
• Ensure the practice environment is well maintained and compliant.
• Manage relationships with building management and external vendors.

Skills

Medical Practice Management

Leadership

Communication

Problem-solving

Education

Bachelor's Degree

Tools

Microsoft 365

EMR Systems

Slack

Job description

OFFICE PRACTICE MANAGER AT MANHATTAN UPPER EAST SIDE DERMATOLOGY PRACTICE

Base Salary is $75K to $100K (based upon experience and candidate)

Excellent Benefits including 401K

Top, Busy, Cosmetic and Medical Dermatology Practice on Manhattan’s Upper East Side is looking for an experienced and highly organized Office Practice Manager to join its Dynamic Team. This is a key leadership role within the practice, serving as the physician’s right-hand and overseeing all day-to-day operations to ensure efficiency, patient satisfaction, and continued growth.

Would consider a Senior Practice Manager role for an experienced individual that has supervised other Practice Managers and/or Multiple Offices. The Base Salary range is $120K to $125K.

Working Onsite Five (5) Days per Week. Basic Office Hours are 8am-6pm (Mon-Thu) and 8am-4pm (Fri).

REQUIREMENTS AND SKILLS

• Bachelor’s Degree is required.
• Minimum Three Plus (3+) years of Medical Practice Management Experience required; Five Plus (5+) years of Experience preferred.
• Strong leadership, communication, and problem-solving skills are required.
• Excellent organizational skills with the ability to multitask and prioritize effectively required.
• Proficiency in Microsoft 365, EMR Systems, and Collaboration Tools (e.g., Slack) is required.
• Knowledge of HIPAA Compliance and OSHA Regulations required.
• Project Management experience is a decided plus.

CORE RESPONSIBILITIES AND DUTIES

• Oversee daily operations of the practice to ensure smooth workflow.
• Supervise front desk staff and foster a positive, patient-centered culture.
• Act as an escalation point for non-clinical patient concerns, collaborating with clinical leadership.
• Manage provider schedules and optimize patient flow to minimize gaps and reduce no-shows.
• Implement and maintain Standard Operating Procedures (SOPs) for appointment confirmations and documentation in EMR.
• Review next-day schedules and resolve outstanding issues.
• Manage front and back staff schedules. and PTO to ensure proper coverage.
• Coordinate daily financial processes, including end-of-day close, cash, and mobile check deposits.
• Collaborate with bookkeepers and accountants to track budgets and financial performance.
• Ensure the practice environment is well maintained and compliant.
• Manage relationships with building management and external vendors (e.g., cleaning services and building superintendent).
• Oversee maintenance and repair of medical and non-medical office equipment.
• Support staff with troubleshooting and operational challenges.
• Oversee inventory processes and ensure accurate tracking and compliance with protocols.
• Responsible for ordering non-clinical office supplies.
• Maintain provider licenses, certifications, and required documentation.
• Support leadership in strategic initiatives and practice growth.
• Coordinate internal events, staff recognition, and office culture efforts.
• Handle incoming inquiries related to scheduling, partnerships, and general practice communication.
• Assist with basic public relations and external communications.