Practice Manager

Integrated Dermatology; Boston (KY); On-site; USD 67,500 - 82,500; Full time

Job summary

Integrated Dermatology in Boston is seeking an Office Manager for full-time work. The ideal candidate will manage daily operations, supervise medical personnel, and ensure exceptional patient service. Key responsibilities include overseeing compliance with regulations, implementing office policies, and fostering team collaboration. A bachelor's degree is preferred, and experience in a medical office setting is required. The position offers a starting pay rate at $75,000/year and a supportive work environment.

Qualifications

• Exceptional communication skills and ability to multitask.
• Effective personnel management, including training staff and delegating duties.
• Thorough knowledge of HIPAA, OSHA, and other relevant medical practice regulations.
• Strong computer skills with proficiency in Microsoft Office Suite.
• Hands-on approach to team building and willingness to work hard.

Responsibilities

• Manage daily operations including patient scheduling and registration.
• Supervise and develop medical office personnel to ensure efficiency.
• Ensure exceptional patient service with timely resolution of concerns.
• Collaborate with RVP to implement strategic initiatives.
• Monitor and report on key performance indicators (KPIs).
• Enforce office policies and procedures to maintain operational excellence.

Skills

Exceptional communication skills

Effective personnel management

Thorough knowledge of HIPAA and OSHA

Strong computer skills with Microsoft Office

Hands-on approach to team building

Education

Bachelor’s degree

Tools

Medical software

Job description

Company Description

Integrated Dermatology Group is a leading national dermatology practice that acquires and partners with dermatology practices across the United States. The culture at IDG reflects its people. Our environment is filled with hard‑working, dynamic individuals who come together to ensure the success of our partner dermatologists.

Job Description

• Manage daily operations including patient scheduling and registration, medical records, data entry, cash posting, daily bank deposits, office maintenance, and computer systems.
• Supervise and develop medical office personnel to ensure maximum efficiency, including staff selection, onboarding, training, scheduling, and performance management in collaboration with HR.
• Ensure the practice delivers exceptional patient service, including timely resolution of patient concerns and service recovery.
• Collaborate with the RVP to implement strategic initiatives and support practice growth.
• Manage, implement, and maintain office policies and procedures to ensure consistency and compliance.
• Oversee compliance with HIPAA, OSHA, and other regulatory requirements.
• Provide administrative support to physicians and clinical staff as needed.
• Monitor and report on key performance indicators (KPIs), including patient volume, financial performance, and operational efficiency.
• Foster a collaborative and supportive team environment that promotes staff engagement and professional development.
• Enforce office policies and procedures to maintain operational excellence.
• Perform other related duties as needed.

Qualifications

• Exceptional communication skills and ability to multitask.
• Effective personnel management, including training staff and delegating duties.
• Thorough knowledge of HIPAA, OSHA, and other relevant medical practice regulations.
• Strong computer skills with proficiency in Microsoft Office Suite.
• Hands‑on approach to team building and willingness to work hard.

Job Type

• Full‑time: Monday‑Friday
• Pay rate starting at $75,000/year
• Ability to travel within a 3‑hour commute of Boston

Experience

• Experience as an Office Manager in a medical office setting.
• Experience in dermatology, preferred but not required.
• Experience with medical software and knowledge of the medical billing and coding process.
• Proven experience building office culture and cross‑functional teams to enhance patient experience and practice growth.

Education

• Bachelor’s degree is preferred.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Integrated Dermatology and its entities provide equal employment opportunities to all employees and applicants and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.