Practice Associate II: Specialty Care Coordinator

servcorphr; New York (NY); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

Job summary

61st Street Service Corporation supports ColumbiaDoctors by coordinating specialty patient care and back-office tasks, ensuring a smooth patient experience. The Practice Associate II handles complex scheduling, registration, and insurance verification with a focus on accuracy and client satisfaction.

The role emphasizes team collaboration, patient-centered service, and timely communication, including portal messages and payments, while providing opportunities for growth within the Practice

Qualifications

• High school diploma or equivalency is required.
• A minimum of 3 years’ relevant experience.
• Intermediate knowledge/proficiency of Medical Terminology.
• Excellent customer service skills and ability to maintain a professional demeanor under high-volume conditions.

Responsibilities

• Greet patients and visitors.
• Review the daily and weekly schedule for provider accuracy and scheduling details; resolve issues.
• Obtain registration and intake information; verify insurance eligibility and update in EHR.

Skills

Customer service

Communication

Multitasking

Microsoft Office

EPIC/EHR

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

Epic/EHR

Microsoft Office

Job description

61st Street Service Corporation supports ColumbiaDoctors by coordinating specialty patient care and back-office tasks, ensuring a smooth patient experience. The Practice Associate II handles complex scheduling, registration, and insurance verification with a focus on accuracy and client satisfaction.

The role emphasizes team collaboration, patient-centered service, and timely communication, including portal messages and payments, while providing opportunities for growth within the Practice