Multi-Office Floating Practice Assistant Mental Health

Geode Health; Decatur (GA); Hybrid; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

Paid vacation and holidays

Matching 401k plan

Professional development opportunities

Job summary

Geode Health seeks a flexible Practice Assistant to float among our Georgia offices—Sandy Springs, Decatur, Midtown, Downtown, and North Druid Hills. You’ll manage front-office tasks, greet patients, coordinate visits, and support providers to keep the practice running smoothly.

You will handle scheduling, patient communications, and billing support, requiring strong customer service and time management. EMR experience (Athena) is preferred, with a degree preferred and competitive pay and

Qualifications

• 1+ year of medical office or healthcare experience preferred.
• Mental health or outpatient clinical experience preferred.
• Excellent communication, customer service, and computer skills.
• Comfortable answering the phone and handling front-office duties.
• Self-starter, go-getter with strong time-management skills.
• Comfortable learning new technology platforms/systems.
• Associate or bachelor’s degree preferred.

Responsibilities

• Serve as the first point of contact for patients and support front-office operations.
• Manage daily schedules, appointment confirmations, cancellations, and waitlists.
• Coordinate patient intake, referrals, authorizations, forms, and follow-ups; support providers and clinical staff.
• Collect payments and document co-pays, coinsurance, and balances.
• Maintain accurate, secure patient records and ensure HIPAA compliance.
• Assist during crisis situations and support office staff as needed.

Skills

Customer service

Time management

Communication

Team player

Education

Associate or bachelor’s degree

Tools

Athena EMR

Job description

Geode Health seeks a flexible Practice Assistant to float among our Georgia offices—Sandy Springs, Decatur, Midtown, Downtown, and North Druid Hills. You’ll manage front-office tasks, greet patients, coordinate visits, and support providers to keep the practice running smoothly.

You will handle scheduling, patient communications, and billing support, requiring strong customer service and time management. EMR experience (Athena) is preferred, with a degree preferred and competitive pay and