Powersports Service Advisor: Fast-Paced Customer Care

RideNow Powersports; Huntsville (AL); Presencial; USD 38.000 - 54.000; Jornada completa

Descripción de la vacante

RideNow Powersports in Huntsville, AL is seeking a powersports service advisor to bridge customers and our certified technicians. You will greet riders, listen to concerns, and translate them into accurate repair orders while guiding customers through the service process.

You’ll manage work orders, update customers on status, and explain repairs and invoices to ensure exceptional service. If you enjoy a fast-paced environment and love powersports, join us to drive smooth workflows and customer

Formación

• Experience in customer service, preferably in a retail or service environment.
• Ability to listen to customer concerns and translate them into repair orders.
• Strong communication and teamwork skills.

Responsabilidades

• Greet service customers and translate their needs into repair orders.
• Open, update, and close work orders with accurate labor and parts estimates.
• Keep customers informed on service status, estimates, and timelines.
• Coordinate with technicians and parts staff to ensure smooth workflow.
• Explain completed work and invoices to customers to ensure satisfaction.
• Perform other duties as assigned.

Conocimientos

Customer service

Communication

Attention to detail

Descripción del empleo

RideNow Powersports in Huntsville, AL is seeking a powersports service advisor to bridge customers and our certified technicians. You will greet riders, listen to concerns, and translate them into accurate repair orders while guiding customers through the service process.

You’ll manage work orders, update customers on status, and explain repairs and invoices to ensure exceptional service. If you enjoy a fast-paced environment and love powersports, join us to drive smooth workflows and customer