Service Writer - RideNow Jacksonville

RideNow Powersports; Jacksonville (FL); Vor Ort; USD 42.000 - 68.000; Vollzeit

Zusammenfassung

RideNow Powersports in Jacksonville, FL is seeking a dynamic Powersports Service Advisor to bridge customers and technicians. You will greet customers, document concerns, and translate them into precise repair orders.

You'll manage repair orders, provide status updates, and explain estimates and invoices to ensure a top-tier service experience for riders of motorcycles, ATVs, and boats. Join a fast-paced team delivering excitement on wheels and water.

Aufgaben

• Welcome & Consult: Greet service customers warmly, listen to their vehicle concerns, and clearly translate their needs into actionable repair orders.
• Manage Repair Orders: Open, update and close work orders accurately in our system, ensuring precise labor and parts estimates.
• Communicate Proactively: Keep customers continuously informed on service status, job progress, estimates, and repair timelines.
• Coordinate with Technicians: Partner closely with certified service techs and parts specialists to maintain smooth workflow and timely job completions.
• Deliver Exceptional Service: Explain completed work, maintenance recommendations, and invoices clearly to ensure maximum customer satisfaction.
• Other job duties as assigned

Jobbeschreibung

Powersports Service Advisor — Gear Up for Your Next Adventure

Location: Jacksonville. FL | Department: Service | Employment Type: Full-Time

About RideNow Group

Founded in 1983, RideNow Powersports has grown into the nation’s premier destination for powersports enthusiasts. Representing iconic brands like Honda, Yamaha, Polaris, and Can-Am across dozens of nationwide dealerships, we live and breathe high-energy adrenaline. From motorcycles, ATVs, and side-by-sides to personal watercraft, premium gear, and top-tier service, we deliver the ultimate freedom on wheels and water.

The Opportunity

Are you ready to turn your passion into a high-octane career? We’re looking for a sharp, driven Powersports Service Advisor to join our fast-paced team. In this role, you’ll be the key connection between our customers and our service technicians, creating exceptional repair and maintenance experiences for powersports riders.

What You’ll Own & Achieve

• Welcome & Consult: Greet service customers warmly, listen to their vehicle concerns, and clearly translate their needs into actionable repair orders.
• Manage Repair Orders: Open, update and close work orders accurately in our system, ensuring precise labor and parts estimates.
• Communicate Proactively: Keep customers continuously informed on service status, job progress, estimates, and repair timelines.
• Coordinate with Technicians: Partner closely with certified service techs and parts specialists to maintain smooth workflow and timely job completions.
• Deliver Exceptional Service: Explain completed work, maintenance recommendations, and invoices clearly to ensure maximum customer satisfaction.
• Other job duties as assigned