Power Tool Repair Technician - Day Shift

SouthernCarlson; Roanoke (VA); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

401(k) enrollment options

Paid Time Off

Job summary

SouthernCarlson in Roanoke, VA is hiring a Service Technician to perform hands-on troubleshooting and repair of pneumatic and electric power tools. You will help customers keep their tools running efficiently and provide guidance on proper operation and maintenance.

The role requires strong mechanical aptitude, problem-solving, and a customer-focused mindset. You will work Monday–Friday day shift with consistent hours and opportunities for training and advancement within the company.

Qualifications

• Experience repairing small engines, construction tools, or pneumatic/electric power tools.
• Experience in construction or industrial supply industry is a plus.
• High school diploma or equivalent is required.

Responsibilities

• Troubleshoot and repair pneumatic and electric power tools including nail guns and staple guns.
• Provide customers with guidance on proper tool operation and maintenance.
• Process and fulfill customer orders accurately and efficiently.
• Complete documentation such as work orders, parts orders, and service records.
• Partner with the sales team to resolve customer issues and ensure satisfaction.
• Deliver professional, friendly customer service during all service interactions.

Skills

Mechanical aptitude

Customer service

Communication skills

Organized

Education

High school diploma or equivalent

Tools

Power tools

Job description

SouthernCarlson in Roanoke, VA is hiring a Service Technician to perform hands-on troubleshooting and repair of pneumatic and electric power tools. You will help customers keep their tools running efficiently and provide guidance on proper operation and maintenance.

The role requires strong mechanical aptitude, problem-solving, and a customer-focused mindset. You will work Monday–Friday day shift with consistent hours and opportunities for training and advancement within the company.