Tool Repair Technician - Day Shift

Southerncarlson,-Inc.; Roanoke (VA); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Health, Dental, Vision

401(k) enrollment options

Paid Time Off

Job summary

SouthernCarlson in Roanoke, VA is seeking a Service Technician for a Monday–Friday day shift. The role focuses on hands-on troubleshooting, repairing pneumatic and electric power tools, and keeping customer tools running smoothly.

You will document service records, assist customers, and collaborate with the sales team to resolve issues. A high school diploma and mechanical aptitude are required; lifting up to 50 lbs regularly is expected.

Qualifications

• Experience repairing small engines or construction tools is preferred.
• Experience in construction or industrial supply is a plus.
• Excellent mechanical aptitude and problem-solving ability.
• Customer-focused with strong communication skills.
• Organized and detail-oriented with multi-tasking ability.
• Basic computer proficiency required.

Responsibilities

• Troubleshoot and repair pneumatic and electric power tools such as nail guns and staple guns.
• Provide guidance on proper tool operation and maintenance.
• Process and fulfill customer orders accurately and efficiently.
• Complete work orders, parts orders, and service records.
• Partner with the sales team to resolve customer issues and ensure satisfaction.
• Deliver professional, friendly customer service during all service interactions.

Skills

Experience repairing small engines

Pneumatic/electric tool repair

Mechanical aptitude

Problem-solving ability

Customer-focused mindset

Strong communication

Organized and detail-oriented

Basic computer proficiency

Education

High school diploma or equivalent

Tools

Basic computer proficiency

Job description

SouthernCarlson in Roanoke, VA is seeking a Service Technician for a Monday–Friday day shift. The role focuses on hands-on troubleshooting, repairing pneumatic and electric power tools, and keeping customer tools running smoothly.

You will document service records, assist customers, and collaborate with the sales team to resolve issues. A high school diploma and mechanical aptitude are required; lifting up to 50 lbs regularly is expected.