Power Systems Sales & Support Manager

H O Penn Machinery; New York (NY); On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

Medical / Dental / Vision Insurance

401(k) with company match

Paid time off & company holidays

Company provided cell phone, laptop, &

Job summary

H.O. Penn Machinery is hiring a Power Systems Product Support Sales Manager to lead sales and service programs across our six locations in NY/CT. The role emphasizes engine parts and service sales growth, customer satisfaction, and strategic marketing with significant travel.

The ideal candidate has 3+ years of sales leadership, strong financial acumen, and proven ability to build high-performing teams in power generation or related sectors.

Qualifications

• Minimum 3+ years of sales management experience, with demonstrated success in developing and leading high-performing teams.
• Industry experience in power generation, energy, industrial equipment, heavy equipment, construction, marine, data center, utility, oil & gas, mining, or related sectors highly preferred.
• Proven ability to analyze market trends, competitive landscapes, and customer needs to drive growth strategies.
• Strong negotiation, relationship management, and customer engagement skills with a focus on long-term partnerships.
• Solid financial acumen, including experience with pricing strategies, margins, and profitability analysis.
• Highly self-motivated with the ability to manage multiple priorities in a fast-paced, evolving environment.
• Excellent organizational, written, and verbal communication skills.
• Valid driver’s license required with ability to travel locally up to 50%

Responsibilities

• Plan, direct and coordinate activities to develop and control sales and service programs to produce our targeted engine parts and service sales volume and margins.
• Provide a high level of customer satisfaction in alignment with our corporate values.
• Take appropriate actions for significant growth opportunities by planning and controlling marketing strategies, tactics and sales techniques for promoting sales of CSA's and product support.
• Review quotation worksheets, contracts and purchase orders prior to acceptance.
• Maintain working knowledge of Caterpillar Merchandising Programs.
• Maintain positive working relationship with Caterpillar Sales and Support Groups.
• Review receivable with sales force and support collection efforts in conjunction with the Credit Department.
• Work effectively with Parts and Service Management to determine pricing of work, control costs and communicate work schedules in an all-win manner for all stakeholders.
• Collaborate with Service Supervisors in developing and implementing marketing plans for promoting sales of CSAs and product support.
• Work effectively with Sales force to provide CSA's, life cycle pricing and customized product support offerings for new opportunities.
• Work effectively with Project Management to ensure product support coverage exists for all new installations including customer training.
• Achieve a culture of high productivity and morale by fostering engagement, collaboration, and safety.
• Build a high-performing team by developing members to consistently achieve job expectations through coaching, continuous feedback, and accountability.
• Take accountability for talent development by regularly reviewing and discussing employee development activities, such as onboarding, training, and career development initiatives.
• Be an active part in the continuous improvement of H.O. Penn’s safety culture.
• Timely completion of any required safety training for self (including all direct/indirect reports).
• Adherence to all Environmental, Health, and Safety Policies.
• Understand job risks and take appropriate steps to mitigate those risks, such as wearing all required personal protective equipment as required by task.
• Continually assess the appearance - including cleanliness, professionalism, maintenance and compliance with company policies of your area of responsibility.
• Take corrective action on any items noted during these on-going assessments to ensure compliance with company appearance standards.
• Implement any approved company recommendations for creating a professional appearance and ensuring the accessibility of our facilities.

Skills

Sales management

Leadership

Market analysis

Negotiation

Customer engagement

Financial acumen

Travel readiness

Job description

H.O. Penn Machinery is hiring a Power Systems Product Support Sales Manager to lead sales and service programs across our six locations in NY/CT. The role emphasizes engine parts and service sales growth, customer satisfaction, and strategic marketing with significant travel.

The ideal candidate has 3+ years of sales leadership, strong financial acumen, and proven ability to build high-performing teams in power generation or related sectors.